The Haunted Factory — Support

Help for the spooky factory adventure

Need help, found a bug, or have a suggestion? Send us an email and we will be happy to help.

Frequently asked questions

The game is not starting or responding. What should I do?

Close and reopen the app, then restart your device. Also make sure you are using the latest version of The Haunted Factory and a current version of iOS.

How do I report a bug?

Email us with a short description of the problem. If possible, include your device model, iOS version, app version, and the steps that caused the issue.

How can I request a feature?

Send your suggestion to the-haunted-factory@bechample.com.

How does the app handle my data?

Please see our Privacy Policy for information about analytics and data handling.