Pinyin Helper — Support

Fast, private Chinese-to-pinyin conversion

Need help or have an idea? You're in the right place. Most questions are answered below — if not, just email us.

Contact us
pinyinhelper@bechample.com
We read every message and usually reply within a couple of days.

Frequently asked questions

How do I convert text?

Type Chinese text into the input box, or tap Paste from Clipboard to bring in text you copied elsewhere. The pinyin appears above each character automatically, complete with tone marks.

Can I make the text bigger?

Yes. Tap the menu button (top right) and use the Font Size slider. It adjusts both the text you enter and the pinyin results, and your choice is remembered next time.

Does my text get uploaded anywhere?

No. All conversion happens on your device, and your text is never sent to a server or shared. See our Privacy Policy for details.

A character shows no pinyin — why?

Pinyin Helper converts standard Chinese characters. Punctuation, numbers, emoji, and non-Chinese text are shown as-is without pinyin. If you find a common character that isn't converting correctly, please email us the example so we can look into it.

Which languages and systems are supported?

The app converts Chinese characters (Hànzì) to Hanyu Pinyin. It runs on iPhone with a recent version of iOS.

Feature requests

We build Pinyin Helper based on what learners ask for. If there's something you'd like to see, email pinyinhelper@bechample.com.